// Service · Delhi NCR and remote
Custom CRM development in Delhi
Leads come in from your website, WhatsApp, email and calls, and half of them are never followed up. A CRM built around how you actually sell fixes that.
// Why businesses come to me
When enquiries land in a personal inbox and a WhatsApp group, nobody knows who has been contacted, which lead came from where, or what was promised.
Most off-the-shelf CRMs are built for large sales teams. Most businesses here need something simpler: catch every enquiry, assign it, follow it up, and see what turned into money.
// What you get
Leads from every channel
Website forms, email and enquiry pages feed one list, each lead tagged with the page and campaign it came from.
A shared inbox inside the CRM
Email arrives in the CRM, threaded per contact, so the whole team sees the conversation, not just whoever received it.
Follow-ups and a pipeline
Stages that match your process, reminders, and a clear view of what's stuck.
An assistant that reads first
Optionally, AI that summarises every enquiry, files spam and drafts replies for you to approve.
// Built and running
Case study · Recruitment consultancy, Delhi NCR
EMS Consulting
A recruitment consultancy's site, CRM and inbox on Postgres
Also built
Rajnish Infratech
Website and lead CRM for a Class-I government infrastructure contractor.
VisitAlso built
Lead-intelligence engine
A prospecting pipeline where every stored fact carries its source. Private.
// How it works
- 01
A free 20-minute call
You tell me what's broken or missing. I ask how the work and the money move today.
- 02
A fixed scope and quote
What the first version does, what it costs and when it's live, in writing, before any work starts.
- 03
Built in weekly releases
You use something real within weeks, and every week it gets closer to how your team actually works.
- 04
Run and supported
I host it, back it up, watch it and fix it, or hand it over to your team with documentation.
// Questions
Can the CRM receive our email?
+
Yes. I built a recruitment consultancy's CRM with its own email inbox: mail arrives, threads per contact and sits next to the client's record. After tuning, ingesting an email went from 988 ms to 198 ms.
Can leads from our website go straight into it?
+
Yes. Every form on your site can create a lead along with the page and campaign it came from, so you can see which pages and searches actually bring business.
Do you build CRMs for specific industries?
+
I've built them for recruitment and for an infrastructure contractor. The core (leads, follow-ups, inbox) stays the same; the fields and stages fit your trade.
Does it work with WhatsApp?
+
Each lead can open a WhatsApp chat in one tap. Fully automated WhatsApp messaging needs the official WhatsApp Business API, which we can plan for if you need it.
// Related
Recruitment agency software
Candidates, employers, CVs and invoices in one place.
AI automation
AI that reads, sorts and drafts inside your own tools.
Website development
Fast business websites built to bring enquiries.
ERP development
Sales, operations, staff and accounts on one record.
Delhi NCR
Based in Delhi; working across Delhi NCR in person, and the rest of India remotely.
// A free 20-minute call
Tell me what's broken. I'll tell you what it takes.
A fixed scope and a fixed quote before any work starts. Replies within a day; faster if something's on fire.